--- title: Privacy Policy | Stratford description: How we collect, use, and protect your personal data on our community platform. canonical: https://app.project-nexus.ie/privacy generated: 2026-05-16T13:55:36.257Z ---# Privacy Policy How we collect, use, and protect your personal information Last updated: February 2026 Data Collection How We Use Data Your Rights Cookies ## Our Commitment to Your Privacy Stratford is committed to protecting your privacy and ensuring your personal data is handled responsibly. This policy explains what information we collect, why we collect it, and how you can manage your data. We believe in **transparency** and **user control** . You have the right to understand and manage how your information is used. ## Information We Collect We collect only the information necessary to provide and improve our services: ### Account Information Contract Name, email address, password (encrypted) Required to create and manage your account ### Profile Details Consent Bio, skills, location, profile photo Helps connect you with community members ### Activity Data Contract Exchanges, messages, time credit transactions Essential for platform functionality ### Device Information Legitimate Interest Browser type, IP address, device type Security monitoring and troubleshooting ### Usage Analytics Legitimate Interest Pages visited, features used, session duration Improve platform experience ## How We Use Your Data Your data is used exclusively for the following purposes: - Service Delivery: Facilitating time exchanges and community connections - Communication: Sending important updates, notifications, and messages from other members - Security: Protecting your account and preventing fraud or abuse - Improvement: Analysing usage patterns to enhance platform features - Legal Compliance: Meeting regulatory requirements when necessary We do not sell your personal data to third parties. Your information is never shared with advertisers or data brokers. ## Profile Visibility Your profile is visible to other verified members of the timebank community. This visibility is essential for facilitating exchanges and building trust within the community. You can control what information appears on your profile through your **account settings** . Some information, like your name and general location, is required for meaningful community participation. ## How We Protect Your Data We implement robust security measures to safeguard your information: Encryption All data encrypted in transit (HTTPS) and at rest Secure Passwords Passwords hashed using industry-standard algorithms Access Controls Strict internal policies limit data access Regular Audits Security reviews and practice updates Secure Infrastructure Hosted in certified data centres ## Your Privacy Rights Under the General Data Protection Regulation (GDPR), you have full control over your personal data. Here are your rights: ### Right to Access Request a copy of all personal data we hold about you. We will respond within 30 days. ### Right to Rectification Correct any inaccurate or incomplete personal information we hold about you. ### Right to Erasure Request deletion of your account and all associated personal data. ### Right to Portability Export your data in a structured, machine-readable format (JSON or CSV). ### Right to Restrict Processing Request that we limit how we process your data while a concern is being resolved. ### Right to Withdraw Consent Withdraw consent for optional data processing at any time without affecting prior processing. To exercise any of these rights, please contact us through our contact page. We will respond to all requests within 30 days. ## Cookies & Tracking We use cookies to enhance your experience on our platform: ### Essential Cookies Required Required for login, security, and basic platform functionality. Cannot be disabled. ### Preference Cookies Remember your settings such as theme preference, language, and display options. ### Analytics Cookies Help us understand how people use the platform so we can improve features. All data is anonymised. We do **not** use advertising cookies or share data with ad networks. You can manage cookie preferences in your browser settings. For more details, see our [Cookie Policy](/stratford/cookies) . ## Data Retention We retain your data only as long as necessary: - Active Accounts: Data is kept while your account remains active - Deleted Accounts: Personal data is removed within 30 days of account deletion - Transaction Records: May be retained for up to 7 years for legal and audit purposes - Security Logs: IP addresses and access logs retained for 12 months ## Questions About Your Privacy? We are here to help. If you have any questions about this policy or want to exercise your data rights, please do not hesitate to reach out. --- Contact Our Privacy Team Cookie Policy